Effective Date: August 6,2026

Welcome to Earth Elements Eco Resort (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://earthelements-group.com (the “Website”). By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Information submitted through booking forms

Automatically Collected Information

When you access our Website, we may automatically collect certain information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referring Website
• Pages Visited
• Date and Time of Visit
• Session Duration
• Clickstream Data

 

2. How We Use Your Information

We use your information to:

• Respond to inquiries and customer support requests
• Process bookings or appointments
• Provide requested services
• Improve our Website and user experience
• Analyze Website performance and visitor behavior
• Prevent fraud and maintain Website security
• Comply with legal obligations
• Send marketing communications where you have provided consent

 

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality and analyze Website traffic.

Cookies help us:

• Remember user preferences
• Measure Website performance
• Understand visitor behavior
• Improve Website usability
• Deliver relevant advertising where applicable

You can control or disable cookies through your browser settings. Please note that some Website features may not function properly if cookies are disabled.

 

4. Analytics and Third-Party Services

We may use trusted third-party services to operate and improve our Website.

These services may include:

• Google Analytics
• Google Tag Manager
• Google Ads Conversion Tracking
• Meta Pixel (Facebook Pixel)
• Google Maps
• YouTube embedded videos
• Spam protection services (such as Google reCAPTCHA)

These providers may collect information in accordance with their own privacy policies.

5. Contact Forms and Booking Forms

When you submit information through our contact or booking forms, we collect the information necessary to:

• Respond to your request
• Schedule appointments
• Provide customer support
• Improve our services

We only collect information that is relevant to these purposes.

 

6. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers who assist in operating our Website
• Website hosting providers
• Analytics providers
• Legal authorities when required by law

All third-party providers are required to protect your information appropriately.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfill legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent at any time
• Request a copy of your personal data

To exercise these rights, please contact us using the details below.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the minimum age required by applicable law).

We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction where our service providers operate.

Where required by law, appropriate safeguards will be implemented to protect your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated Effective Date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Earth Elements Eco Resort

Website: https://earthelements-group.com/

Email: earthelementsresort@gmail.com

Phone: 093-3299666, 098-5199619

Address: Takhop, Pak Thong Chai District, Nakhon Ratchasima 30150